This document (together with every document referred to herein and which is an integral part thereof) defines the terms governing the use of this website (www.brainshot.gr) and the purchase of products through it (hereinafter the “Terms”).

Please read these Terms and Privacy Policy carefully before you start using this website, because by using or placing an order through it, you agree to be bound by these Terms and Privacy Policy, so if you do not agree, you should not use this website. These Terms are subject to change. It is your responsibility to read them at regular intervals.

1. The sale of products through this website under the distinctive title BRAINSHOT is carried out by the company with the name “BRAINSHOT.” with headquarters in the municipality of Athens/Attica, Aristotelous Street no. 11-15, with VAT number 996548586 of DOU A’ ATHENS.
2. All information about your identity and your personal details that you provide on the website are processed based on the Privacy Protection Policies and must be true, real and not misleading.
3. By using the website or placing an order through it, you commit to:

• Do not place false orders or orders submitted fraudulently without the intention of fulfilling them. In such a case we are entitled to cancel them and inform the competent authorities of any further damage to us.
• Provide us with an accurate email address (e-mail) and all contact information. We may use this information to contact you if necessary (see Privacy Policy).

Please remember that if you do not provide us with all the information requested, we cannot process your order.

4. By placing an order through the website, you guarantee that you have legal capacity, i.e. you can enter into binding contracts in your own name, and that, at the time of drawing up the contract, you are not under the status of deception, fraud or threat. We inform you that our website is not designed for minors. The website’s services and products are intended for adults over eighteen (18) years of age. Therefore, adults are required by law to protect minor internet users who may access our website. We bear no responsibility for any use of this website by minors and the subsequent purchase by them of products available on it.
5. With reference to the sales contract between us, it will not be considered to have been drawn up, except when your order is expressly accepted by us by sending the corresponding e-mail message. If, for any reason, we do not accept your order and your order has already been paid for, then this money will be refunded in full. For the drawing up of the contract to be considered complete, you must follow the purchase process, with the steps described on the website, then receive an e-mail from us that will confirm the receipt of your order (“Order Confirmation”) , another e-mail telling you that your order is being processed, and therefore, it is no longer possible to modify it, and finally, another e-mail that will confirm that the product has been shipped (“Dispatch Confirmation”). The Contract will only concern the products whose shipment we have confirmed in the Shipment Confirmation and not products that may be in short supply or for any reason we cannot send them to you at the time of your shipment confirmation.
6. All acceptances and deliveries of your orders depend on their availability. We are only liable for gross negligence and fraud on our part, in the event of a delay in the delivery of your products, while, in the event that for reasons for which we are not responsible (such as for example difficulty in supply, depletion of stocks, etc.) there is any delay or inability fulfillment, we are entitled to inform you about this and either to make a similar order or to refund you the amount you may have paid, in full.
7. Our website bears no responsibility towards you or towards any third party, for the withdrawal of any products from this website, as well as for the removal or editing of product content of the website, after we have sent you the Order Confirmation.
8. If, for any reason, we are unable to meet the delivery date, which is usually set at 5 working days, we will let you know and you are entitled to either ask us for a new delivery date or cancel the order with a full refund . The delivery of the product is considered to have taken place when you or a third party designated by you, has obtained physical possession of the products, which will be evidenced by the signature of the proof of receipt of the order of the respective transport company at the place you have designated as the place delivery.
9. If, for any reason, we are unable to deliver your order to the place you have indicated, we will inform you of this condition and what you will need to do to receive it, in consultation with our transport partner company.
10. If your order is available for delivery and, for reasons not attributable to us, the order has not been delivered within 10 days, we will consider that you wish to cancel the contract between us, and we will do so without further notice and we will refund you the value of the products you have purchased from our website. In the event that you subsequently wish to reship your order, you agree that you will bear the additional shipping costs.
11. The price of each product will be the one defined each time on our website. If any error is found in the price of any product you have ordered, we will inform you without delay and give you the option to re-order with the correct product price, or to cancel it. Our prices include VAT but not shipping costs, which are added to the total price as shown in the Payment Methods section. Prices are subject to change at any time, however, any changes will not affect orders for which an Order Confirmation email has already been sent to you.

To minimize the possibility of unauthorized access, your card details will be encrypted and, after we receive your order, we will pre-authorize your card from its issuer to ensure that there is sufficient credit to complete the transaction.

Credit cards are subject to checks for validity and approval by their issuer, which approval, if not obtained promptly, may result in delayed or non-delivery for which we are not responsible.

In any case and for your protection, we do not store critical personal data of your credit card (credit card number, cvv2/cvc2 number, expiry date).

12. In the event that you consider that the product you received is not what you ordered, is defective or for some other reason does not meet the characteristics it should, according to its description on the website, contact us immediately through our online contact form , detailing the product and its defect, or calling us on +30 694 9928999 (Monday – Friday, 10.00-18.00) and we will instruct you on the further steps you will need to take to return it.

First, make sure that the return request does not exceed 5 working days from the delivery date as evidenced by the receipt documents and that all products, in order to be returned, must be in the original condition that you received them.

Further, you will need to hand over the product to the courier company that we will send to your home, along with the receipt you received when it was originally delivered. After we have carefully examined the returned product, we will inform you via e-mail, within a reasonable period of time, whether you are entitled to a refund or replacement, which will be carried out as soon as possible and in any case within 30 calendar days of receipt of the returned products by us .

• In the case of defective products, for which replacement is not possible or you no longer wish to replace, the amount paid will be refunded in full, including the shipping costs for returning the product.
• In the case of our own error, we refund you in full the money corresponding to the value of the order and the shipping costs. In the event that there is no error on the part of our company, only the amount of money corresponding to the value of the products is returned, while the shipping costs are borne exclusively by you.

 

13. All the content of the website, such as, but not limited to, programs, information, data, trademarks, logos, photographs, graphics, designs and any other distinguishing features, as well as generally all the digital files and services of the online store, which have been imported on the internet, are the intellectual property of brainshot.gr or those who grant us their license to use them and are protected by Greek, Community and international laws on intellectual and industrial property. Consequently, none of them may be sold, copied, reproduced, modified, transmitted, republished or distributed, in whole or in part, in any way or medium. The use of this content is permitted by you only to the extent expressly approved by us or its licensees and in any case in a manner that does not contravene the law and fair and commercial ethics. It is forbidden to mislead the public in any way about the real owner of the content of this website.

Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content, in any way or medium for commercial or other purposes, is prohibited and any such action as well as any fraudulent, misleading or illegal use of the content of our website is prohibited , for commercial or other purposes, may not exclude your liability for compensation to us or to third parties whose rights may be infringed.

The names, marks, images, logos and distinctive features, which represent www.brainshot.gr or third parties and their products or services, are our exclusive trademarks or those of the third parties, protected by the relevant trademark laws and commercial and industrial property. Their mere appearance on our website should in no way be understood as a transfer or assignment of a license or right to use them. Therefore, our company does not bear any responsibilities arising from the use in any way by third parties of the above trademarks and distinguishing features of third parties.

14. Any improper use of this website by knowingly transmitting to other users viruses, “trojan horses”, “computer worms” (worms) and other malicious software or other materials that are malicious or technologically harmful is expressly prohibited. Also, you accept and expressly commit that you will not use our online store or our website in general for sending, publishing, and generally in any way transmitting, illegal, harmful, threatening, racist, offensive, annoying, defamatory, defamatory, vulgar, content that is obscene or harmful to minors.

Violation of the above term, as well as any provision of the law that may relate to electronic crime, may constitute a criminal offense according to the applicable legislation. Any such violation will be reported to the competent prosecuting authorities with whom we will cooperate in order to reveal the identity of the electronic offender, who will also be excluded from any further use of our website. Our website bears no responsibility for any loss or damage that may be caused by viruses or other types of malicious software and harmful material that may infect your computer, its components, data or any other material due to the use of this website.

15. We reserve the right to transfer, assign or sub-contract the Agreement between us, or any of our rights or obligations under it, without prior notice, which disposition does not affect or invalidate your statutory rights as a consumer , reduces or otherwise limits the validity of the contract.

 

16. We are not responsible for any failure to perform or delay in performing any of our obligations that is due to force majeure events and not our fault. A Force Majeure event is considered any act, event, impossibility, omission or accident that is not subject to our control or to the control of the average common person and the following situations are indicative: Strikes, counter-strikes or other trade union actions, Social unrest, rebellion, invasion, terrorist attack or threat of terrorist attack, war or threat of or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, inability to use railways, ships, airplanes, motor vehicles or other public or of private means of transport, Inability to use public or private telecommunications networks, government restrictions, any strike, damage or accident of ferry and postal services or other means of transport.

The fulfillment of our obligations in each such case is suspended for the period of time that the force majeure event is proven to last and, as soon as this event ends, we will make every effort to immediately fulfill our obligations and serve you.

17. These Terms, as well as any document that expressly refers to them or that you receive from us, constitute the entire agreement between us regarding the subject matter of each Contract and supersede any prior written or oral agreement, understanding or arrangement between us.
18. We reserve the right to revise and modify these Terms at any time, a fact of which you will be informed by your navigation on the website, having the obligation to accept them, if you wish to use our website.
19. The use of our website as well as the Contracts for the purchase of products through it are governed by Greek law. Any dispute that arises or is related to the use of the website or the contracts in question, is subject to the jurisdiction of the Greek courts.